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    Case Study

    M&A Evaluation

    $1B Portfolio of Credit Card Receivables: Assess viability of potential divestiture

    Business Request
    01
    • Determine viability of divestiture of legacy fuel portfolio
    • Partner agreements with wide range of expiry dates, all with different early-exit contractual arrangements
    • Complex portfolio consisting of Consumer Co-Brand and both Consumer and Commercial Private Label assets
    Relevant Metrics
    02
    • Industry: Automotive Fuels

    • Portfolio:

      $1B of Credit Card Receivables, across several partners

    • Accounts: > 1 million Cardholder Accounts
    Financial Factor
    03
    • Historically profitable portfolio with strong revenues, but at poor efficiency due to fast portfolio turnover
    • Long annual streak of declining customer engagement, as portfolio size was over $3B just three years prior
    FInal
    Result
    04
    • Assessed NPV for hold vs. sell, based on probable asset terminal values at different time period decision points
    • Led financial negotiation with one partner, driving enhanced customer value prop at cheaper cost

    Portfolio Summary

    Portfolio Metrics
    • 3 Products: Consumer PL, Consumer COB, Commercial PL
    • ~$400MM Assets
    • Longstanding client (2+ decades)
    • 2 Products: Consumer PL Commercial PL
    • ~$400MM Assets
    • Client also has extensive corporate banking relationship
    • 2 Products: Consumer PL, Commercial PL
    • ~$100MM Assets
    • Smaller scale relationship, but profitable business
    • 1 Products: Consumer PL
    • ~$50MM Assets
    • Newer client (<3 years), and struggling to grow asset base
    Business Problem
    • Historically profitable line of business, with ANR and Sales declining significantly over last couple years
    • Sales/ANR declined by more than half in just last 3 years
    • Legacy book of business remains profitable, but new accounts transact more and have higher rewards cost and are therefore unprofitable
    • Contractual arrangement for Portfolio 2 is unfavorable, but was previously signed due to larger banking relationship
    • Poor operating efficiency due to lack of expense leverage: high turn portfolio requiring higher customer touch points, with unfavorable revenue
    • Implementation of EMV costly:
    • Expensive to replace pump terminals and issue new cards to population
    • Not implementing according to EMV regulations carries a significant fraud burden

    Analysis Detail

    Calculate Net Present Value for Hold vs. Sell

    • Assuming no further investment, calculate NPV for Hold according to (1) contractual end date and (2) current financial plan
    • NPV for Sell calculated using current market rates, and any penalties for early termination of contract
    • Layer in fixed costs that remain for Sell scenario

    Customer Segmentation by Vintage

    • Create customer segmentation by portfolio, outlining key metrics:
    • “Legacy” book of business vs. newer account vintages
    • Key performance categories: Sales, Payment Behavior, Changes in Credit Distribution, Rewards Payouts, Interest and Fee Revenue, and NCL

    Pricing and Competitive Review

    • Compare and contrast APR and Rewards for each customer segment by Legacy vs. New, COB vs PL Consumer vs PL Commercial, and Credit Profile
    • Comprehensive Competitor Analysis, looking at differences in Pricing, Technical Capabilities, Customer Experience, Products Offered, and Rewards

    Results

    Pivot away from Divestiture into further investment, launching new Co-Brand product and renegotiating unprofitable partner segment

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